SAP Service
AMS Operations & Support
SAP Basis, functional support, and continuous improvement for stable platforms.
Description
We operate and maintain SAP platforms with dedicated teams combining Basis support, functional support, and continuous improvement. Our AMS model ensures stability, committed response times, and controlled environment evolution.
What's Included
- SAP Basis L1, L2, and L3 support
- Functional support by module (FI, CO, MM, SD, PP, HCM)
- Incident, problem, and change management (ITIL)
- Proactive performance and availability monitoring
- SAP notes and security patch application
- Continuous improvement with prioritized backlog
Benefits
- Operational continuity and expert response
- Committed and measurable SLAs
- Controlled evolution without disruptions
- Specialized team without direct hiring costs
Other Services
SAP Migration & Transformation
SAP Cloud ERP roadmaps, cloud evolution, and modernization of critical processes.
SAP Implementation
Implementations and rollouts with Clean Core focus, operational adoption, and traceability.
SAP Security & GRC
Access governance, RBAC, SoD, continuous compliance, and exposure reduction.
SAP Innovation
Data, analytics, automation, and artificial intelligence applied to the SAP ecosystem.